Frequently Asked Questions
Everything you need to know about our flags and service.
What materials are your flags made of?
We offer flags in a variety of durable materials including heavy-duty nylon for all-weather use, traditional cotton for indoor displays, and high-performance polyester for high-wind areas.
How long does shipping typically take?
Most orders are processed within 24 hours. Domestic shipping within the United States generally takes 3 to 7 business days depending on your location and selected shipping method.
Can I fly my flag 24 hours a day?
According to the U.S. Flag Code, the flag should be illuminated if displayed at night. Our flags are designed for durability, but we recommend taking them down during severe weather to prolong their lifespan.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange for any defective or damaged products.
Do you offer custom flag printing?
Yes, we specialize in custom flags for businesses, organizations, and personal events. You can upload your artwork directly on our custom orders page for a quote.
Are your American flags made in the USA?
We take great pride in our heritage; the majority of our American flags are 100% made in the USA by domestic manufacturers to ensure the highest quality and craftsmanship.