Returns & Exchanges
At United States Flag Store, we want you to be completely satisfied with your purchase of flags and accessories. If you are not happy with your order, you may return most new, unopened items within 30 days of delivery for a full refund.
Initiate Your Return
Log into your account to view your recent orders and select the 'Request Return' button next to the items you wish to send back.
Print Return Label
Once your return request is approved, download and print the prepaid shipping label provided via email or your customer portal.
Package Your Items
Securely pack the products in their original packaging, ensuring all hardware and accessories are included to avoid restocking fees.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing